Privacy Policy
Last updated: February 2026
Introduction
Krypton ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our secure file transfer service.
By using Krypton, you agree to the terms of this policy. If you do not agree, please do not use our service.
Information We Collect
Account Information
- Name, email address, and password
- Agency or organization details
- Account preferences and settings
- API keys for integrations
Transfer Information
- File metadata (name, size, type, hash)
- Recipient email addresses
- Transfer timestamps and expiry dates
- Access codes and security settings
Audit Information
- IP addresses (anonymized when possible)
- Access logs and timestamps
- User actions within the platform
- Geolocation data (approximate)
How We Protect Your Data
Encryption
- AES-256-GCM encryption for all files at rest
- TLS 1.3 for all data in transit
- End-to-end encryption available on SuperMax plan
- FIPS 140-2 validated cryptographic modules
Infrastructure Security
- SOC 2 Type II certified data centers
- Regular penetration testing
- Continuous vulnerability scanning
- 24/7 threat monitoring
Access Controls
- Multi-factor authentication (MFA)
- Role-based access control (RBAC)
- Least privilege principles
- Quarterly access reviews
Data Retention
| Plan | Files | Audit Logs |
|---|
| Free | 24 hours | 30 days |
| Solo | 7 days | 90 days |
| Pro | 30 days | 1 year |
| Team | 30 days | 2 years |
| Agency | 1 year | 7 years |
| SuperMax | 7 years | 7 years |
Your Rights (GDPR & CCPA)
Right to Access
Request a copy of your personal data.
Right to Rectification
Correct inaccurate or incomplete data.
Right to Erasure
Request deletion of your personal data.
Right to Portability
Receive your data in a machine-readable format.
To exercise these rights, contact privacy@krypton.is
HIPAA Compliance
For healthcare customers handling protected health information (PHI):
- We offer a signed Business Associate Agreement (BAA)
- HIPAA mode includes enhanced audit logging
- Configurable retention periods for compliance
- Contact hipaa@krypton.is to enable HIPAA compliance
Contact Us
- Privacy questions: privacy@krypton.is
- GDPR requests: dpo@krypton.is
- HIPAA BAA: hipaa@krypton.is
- Legal matters: legal@krypton.is