Privacy Policy

Last updated: February 2026

Introduction

Krypton ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our secure file transfer service.

By using Krypton, you agree to the terms of this policy. If you do not agree, please do not use our service.

Information We Collect

Account Information

  • Name, email address, and password
  • Agency or organization details
  • Account preferences and settings
  • API keys for integrations

Transfer Information

  • File metadata (name, size, type, hash)
  • Recipient email addresses
  • Transfer timestamps and expiry dates
  • Access codes and security settings

Audit Information

  • IP addresses (anonymized when possible)
  • Access logs and timestamps
  • User actions within the platform
  • Geolocation data (approximate)

How We Protect Your Data

Encryption

  • AES-256-GCM encryption for all files at rest
  • TLS 1.3 for all data in transit
  • End-to-end encryption available on SuperMax plan
  • FIPS 140-2 validated cryptographic modules

Infrastructure Security

  • SOC 2 Type II certified data centers
  • Regular penetration testing
  • Continuous vulnerability scanning
  • 24/7 threat monitoring

Access Controls

  • Multi-factor authentication (MFA)
  • Role-based access control (RBAC)
  • Least privilege principles
  • Quarterly access reviews

Data Retention

PlanFilesAudit Logs
Free24 hours30 days
Solo7 days90 days
Pro30 days1 year
Team30 days2 years
Agency1 year7 years
SuperMax7 years7 years

Your Rights (GDPR & CCPA)

Right to Access

Request a copy of your personal data.

Right to Rectification

Correct inaccurate or incomplete data.

Right to Erasure

Request deletion of your personal data.

Right to Portability

Receive your data in a machine-readable format.

To exercise these rights, contact privacy@krypton.is

HIPAA Compliance

For healthcare customers handling protected health information (PHI):

  • We offer a signed Business Associate Agreement (BAA)
  • HIPAA mode includes enhanced audit logging
  • Configurable retention periods for compliance
  • Contact hipaa@krypton.is to enable HIPAA compliance

Contact Us

  • Privacy questions: privacy@krypton.is
  • GDPR requests: dpo@krypton.is
  • HIPAA BAA: hipaa@krypton.is
  • Legal matters: legal@krypton.is

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